Melanoma Helpline –


Would you like to order copies of this leaflet? See below

0808 801 0777


Contact our Helpline Nurses
Duty Hours:

1pm – 2pm and 7pm – 9pm Monday to Friday (except bank holidays)
7pm – 9pm Sunday

Welcome to the Melanoma Focus Helpline. This service is available to anyone in the UK who has a question about any aspect of melanoma, the most serious form of skin cancer.

Just call our confidential freephone number: 0808 801 0777

Concerned about your melanoma treatment in relation to Coronavirus?
For guidance please contact our Helpline or follow this link

Our specialist Helpline Nurses are on duty to take your call during the hours set out above. At other times, please leave a message and they will contact you during their duty hours.

If you prefer to email us, type your query into the Contact Form below and press ‘Send Email’. One of our nurses will get back to you as soon as possible, using the contact method – phone or email – that you specify below.

The Helpline Nurses work in the UK’s main melanoma hospitals and are qualified in skin cancer care. They are experienced in talking to patients with melanoma and are expert in providing information and support for patients and those who care for them. They would be delighted to assist anyone who has a question or concern about melanoma.

Please note:

  • We provide information, support and guidance about melanoma. This is not intended to be a substitute for professional care: you should consult your doctor if you have, or suspect you have, a health problem.
  • If you are contacting us on behalf of someone else, please make this clear. It is best if you can put us in direct touch with the person concerned.
  • We aim to get back to you as soon as possible, but this may take up to 3 working days.
  • This is a service for people resident in the UK with questions or concerns about melanoma; we are not able to deal with queries from people outside the UK or from students researching the disease.
  • Confidential freephone numbers do not appear on a caller’s phone records.

Please note: The Melanoma Helpline nurses can not diagnose melanoma on the phone or via a photograph

Further Information

Please follow this link for information about confidentiality, privacy and feedback & complaints.

Helpline Leaflets

If you would like to order some Helpline Leaflets for display in a clinic or healthcare centre please email us.

Contact Form


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